Satisfied Customers

The opinion that matters the most is yours.

Here’s what some HearthStone Homes customers have to say. 

Schyler writes:

"I would recommend the builder to others. I thought everyone was pretty easy to work with. I really like my house and think it is built very well!" 

Emily writes:

"I had a great experience throughout the building process and have also had great experiences with the customer service for the warranty work I've had done." 

Dustin writes:

"I was skeptical about Hearthstone and their ability to provide a quality home that was affordable. After asking question after question, I realized this was a dream we could achieve. Hearthstone exhibited a level of customer service that I had never experienced before. They were absolutely outstanding!!"

I was very impressed by how detail oriented they were. I am a "details" person, and they caught things that I didn't notice."  

 

Corey writes:

"This was my first home purchase ever, and I would hope that every house I purchase after this one goes as smoothly. I could not be happier that the overall process ran flawless. Hearthstone Homes has home building down to a science and they have mastered it. They also employ some of the best people I have ever done business with, from sales representatives to the every day working contractor. I have met some really nice people on my adventure of buying a house.

We are very pleased with the purchase of our house. After spending an entire week looking at 20 homes, we found Hearthstone to be just what we wanted; high ceilings, 2 car garage, large bathrooms, walk-in master closet, etc.

We are very pleased and would certainly buy a hearthstone home again.

I also have to say that the level of commitment, from the contractors and workers since i've moved in has been extraordinary. I see workers working on houses sometimes until late hours of the night (you never hear them either). The commitment these guys have to building houses says alot about their character. I'm pretty sure the same  commitment went into my house while it was getting finished, and it shows."

 

Robert and Sandy write:

"We're very satisfied with our home. Our daughter loves running around the entire house. Everyone in this family has their own space. We look forward to coming home after a long day at work." 

 

Jacqueline writes:

"Our home is excellent and we are excited to start our family inside it. Thank you Hearthstone for a wonderful first home! It was a great experience working with Larry at Glenmoor. He answered all questions in a timely manner and knew exactly what would happen, and when. I received regular emails from Larry letting me know what was going on at the home site. This was a wonderful thing to receive from him, because then I didn't feel the need to visit the home in progress on a regular basis. I felt like he was on top of everything and I could just sit back and relax while it was being built." 

 

Bob writes:

"We absolutely love the house and would recommend Hearthstone Homes to anyone that's in the market. Hearthstone has been great and it's no wonder that Hearthstone is still going strong. Again thanks for the great service the Hearthstone team has provided for the 2 years we've lived in the house. One last thing, my brother builds houses in Minnesota and was down to look at the house and he was very impressed with the construction of the house and had alot of nice things to say."

 

Sharon writes:

"I just really love my house. I like Hearthstone Homes!" 

 

Lucas writes:

"This is my second Hearthstone Home, and we love it. The floor design is perfect and everything so far, has been at or above our expectations." 

 

Lesley and Douglas write:

"Overall, very satisfied with the home. A lot of value for the money! Very satisfied with the entire process. Kathryn Grimes was a pleasure to work with! She and the builder were great about answering my many questions and ensured that my concerns were always addressed! Very pleased! Thanks!"

 

Jacob writes: 

"My Sales Representatives was very helpful in my entire process. She was very knowledgable and answered all of my questions. She reminded me of all appointments and meetings. She seemed concerned about placing me in a home that met my needs. My representative from the building company was very thorough in my walk-through. He pointed out things that needed to be fixed that I missed, while I was going through my walk-through."

 

Kelly writes:

"HearthStone Homes provided the best customer service I have ever experienced! They were (and still are) always available to help and answer questions...." 

 

Keely writes:

"Very, very good experience! Would definitely do it again."

 

Rocco and Anita writes:

"One of the nicest experiences we have ever gone through."

 

Tony writes:

"I just wanted to thank you for the outstanding treatment that you and your firm has provided me for this process. Everything went just as expected. This was the best buying experience that I have ever had. Thank you."

 

Ken and Carolyn write:

"We love our house and appreciate HearthStone's ability to provide so much space at the cost they do. Many families would not own a home if it weren't for them. Thanks HearthStone. We really enjoyed working with Kim at the model home and the staff at the Choice Studio. We appreciated their willingness to help and the excitement they shared with us even though they do it everyday."

 

Alexis and Kenny write:

"Thank you for making our experience building our first home a wonderful one!" 

 

 Tracy writes:

"From the first time that I walked through the community, through the final stages of the building process, HearthStone exceeded my expectations. Being a young, single woman on a first year teacher salary, I was thrilled to see all of the options that were available to me at the Choice Studio and to have the opportunity to play interior designer for my new home.

The construction process was just as enjoyable from foundation and framing, to seeing my selections in place. I was constantly informed of the progress and loved seeing the changes from visit to visit.

The agents at Arbor Gate were extremely helpful and easy to work with and I really felt like I was purchasing my home through friends. Thanks HearthStone and Tom, Jenni, and Chris for going above and beyond. You made this first time homebuyer a very satisfied one who would encourage anyone looking into purchasing a new home to check out HearthStone."

 

Jason writes:

"The process was smooth, and I couldn't have asked for an easier purchase process. I will recommend HearthStone to my friends and family, that is how I was referred."

 

Dan writes:

"I still can't believe how everything worked out. I got a brand new (almost) fully loaded house for less than the $115,000 I would have expected for a used house with no appliances. Top it out with an energy efficient home added after I had signed the papers at no additional costs. You are good at what you do. A+"

 

Kim writes:

“The overall experience was great: picking the lot, picking the choices, Lisa at First Horizon Home Loans, Chris at Summer Glen, the gentlemen who walked me through my home to show me everything – was amazing.  Initially the most frightening thing that I had ever set out to do, this (building a new home) has ended up being the most amazing experience that I will never forget.  I recommend HearthStone to all my friends at Methodist Hospital.  I have friends that are going to build with HearthStone because I told them how easy and stress-free this was.  This experience has given me a home I can call my own, and be proud of.  I can’t tell you enough how happy and pleased I am.  I love everything about my house and wouldn’t change anything.”
 
 
Jon writes: 

“Being a second time buyer from HearthStone Homes, the process was very understandable.  Everyone associated with the company was very knowledgeable and did everything possible to make this a very good experience.  I would recommend this builder to anyone looking for a new house.”